Aftercare

Since the founding of Tills Innovations Ltd, the parent of the AquaVeil^®, 23 years ago, the belief has been that a water feature, fountain or water wall should look as good in the future as it did when first turned on.

The AquaVeil® has been carefully designed to not only look beautiful, but to incorporate engineered solutions which enable straightforward and effective aftercare of the water wall. This includes an advanced filtration system, specially-created water treatment solutions, and options for automatic water top up and drain down for maintenance. An operation and maintenance manual is supplied with AquaVeil^® water wall to ensure safe operation and to maximise your enjoyment for years to come.

Filtration

The filtration system installed within the AquaVeil^® filters the water continuously, regardless if the water wall is turned on or off. This ensures the water quality is perfectly maintained for the waterfall effect and the overall aesthetics of the contemporary water feature. For commercial applications, the filtration system is also paramount for the health and safety of the water. The filter is cleverly designed so the filter cartridge can be easily removed, cleaned and refitted.

Water treatment

Working alongside the filtration system, an aftercare package is supplied for the water wall treatment. During the research and development stages of the AquaVeil^®, Tills Innovations Ltd partnered with a water treatment specialist to develop a special biocide, which, unlike chlorine, is odourless, and is safer to administer, perfect for garden as well as interor spaces.

Test strips are provided to help you ensure that the chemical levels are correct within the water feaure, and topping up as and when is necessary is simple to do. It is essential the water is treated, both to keep the water feature clean, and to assist with the health and safety requirements for commercial applications.

To look after the surface of the mesh material, you will be provided with a PH tester and PH control granules which should be added as and when required to maintain the correct levels.

Water top up & draining

The water wall requires a minimum amount of water within the reservoir while in operation. Water will be lost through evaporation or possibly in certain locations through splash. This can be replenished manually via a hose or vessel. With internal water walls humidity levels should be considered, whilst outside in gardens this is not an issue, the evaporation levels are higher in the summer.

Alternatively, there is the option to select an AquaVeil^® with an electronic automatic water top up system. This will need to include a cold water mains feed, possibly via a break tank, as well as an over flow to foul sewer.

It is the most amazing piece I have ever purchased. This is better than what I had expected and really has the WOW factor. I want to thank Mike and Steve for the professional service that they provided throughout.

Ashwin Bedi

The guys were absolutely fantastic throughout the whole process, from initial enquiry right through to coming and fitting! We absolutely love it.

Emma and Paul

From the very first telephone conversation Mike and Steve were super helpful. They quickly understood our requirements, provided helpful advice to complete our design, created clear design & operating documents and worked a small miracle to meet our deadline.

Jen Allsop

The AquaVeil^® has added a wow-factor to my restaurant. The water feature at the Royal Nawaab goes a long way to helping us to achieve that sense of distinctiveness.

Mr Mahboob Hussain

I am very happy with my fountain, it is a focal point of my Court Yard. It is relaxing in its sight and sound, symbolises relief of any life situation. It is clear and salubrious, ever refreshing; In the evenings it is spectacular and fantastic.

Naseem

The look of it provides a fantastic calm feel to the garden, we have it on most evenings as its just lovely to see in the background. Brilliant service from start to finish, absolute perfectionists!

Emma and Paul

It brings a real sense of grandeur to the space as customers are greeted by a towering wall of water. The presence of the AquaVeil^® adds to the overall experience for my customers; it gives them a talking point, something to photograph and share.

Mr Maboob Hussein

The installation was completed on time and the site was left really clean and tidy. First class customer service. We love our water wall, it blends beautifully into our garden and gets compliments from every visitor. Thank you Tills Team!

Jen Allsop

Overall I can say it is outstanding and very mesmerising. THANK YOU to these guys who installed it with perfection & precision. On top of being skilful they were very hard working, caring, polite, helpful and considerate.

Naseem

In association with the Water Feature Specialists

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