mike@aquaveil.co.uk

Proudly Made in the UK

Tel: 01284 834834

Frequently Asked Questions

Most frequently asked questions

What is AquaVeil®?

AquaVeil® was born out of 3 years development to create the most unique water wall like no other. It’s a luxury water feature that’s been designed and made here in the UK with the finest materials and attention to detail. With its striking water patterns and tailored lighting system it’s more than just a water feature it’s a piece of artwork.

What makes AquaVeil® different from other water walls?

Most water walls use flat stainless steel sheets, producing a uniform, lifeless flow with little movement or sound. Visible join lines between sections give them an industrial look, even when alternative materials like copper or corten steel are used.

AquaVeil® is different.
Its proprietary surface is designed to sculpt the water, creating natural movement, texture, and depth. The result is a calming acoustic presence and a true sensory experience—not just water running down a panel.

AquaVeil® can also be manufactured as a single seamless surface up to 300m², eliminating joins entirely and delivering continuous, elegant, architectural water movement.

Who are our customers?

Our customers are diverse. We work directly with the general public, garden designers, interior designs, architects, company owners, contractors and more. Simply put, if you love the AquaVeil® then we would love to create it for you.

Is AquaVeil® for Gardens or Interiors?

The AquaVeil® is designed for both gardens and interiors. Its unique design with high quality materials makes it a work of art that looks perfect in both gardens and inside properties. We have carried out many installation in both locations.

Is Aquaveil® for residential or commercial?

AquaVeil is designed for both residential and commercial. Just some of the locations include: Large and small residential gardens, courtyards and interior spaces of houses, commercial installations include luxury retail, offices, swimming pools, spas, company receptions and headquarters. Industries include travel, beauty, architecture, luxury outdoor living, hospitality / boutique hotels.

Do we install The AquaVeil®?

Yes. Its simple. We design it, manufacture it and install it. The only work we don’t carry out is the builders works. All we need is a wall to fix the AquaVeil® to, a foundation for it to sit on and connection of the electrical supply.

Is AquaVeil® bespoke?

Does The AquaVeil come in standard sizes?

No. The AquaVeil® is a standard design but to your bespoke size. You just say how high and how wide. Whilst we could make standard sizes, they would never look quite right and certainly never look perfect. We would rather make it specific for you.

Are there different styles of AquaVeil®?

Yes we have three styles, Enigma, Paradox and Quantum. The different styles aren’t chosen for the way they look, as they all have the signature unique water pattern, but for how they are situated and fitted within its location.

99% are the Enigma which is the easiest to design and install, needing just a structural wall and foundation. If you need the AquaVeil heavily integrated into the building then you may need to consider the engineering and installation of the Paradox and if its in the middle of the room with pipe work running from top to bottom and around the building then you will need a Quantum solution.

Are there restrictions on The AquaVeil® size?

No. It can be any height and any width and the mesh is all in one piece, no joins and lines, just one canvas of material and water patterns.

What options do you have with an AquaVeil®?

The AquaVeil® is a standard design but with bespoke options:

  • You choose the height and width
  • You choose the colour of the reservoir, uprights and upper cowl
  • You choose the hue of the lights

Does the AquaVeil® have lighting?

Yes, every AquaVeil® has a bespoke lighting system, tailor made to be the exact width of the water wall. All supplied and installed with a lighting driver ready for your electrician to connect. Although we can have coloured lights, our extensive testing has found white is the best. You can specify the KAL, (temperature) of the white light.

Are there options on the mesh?

The mesh is very specific and is crucial to being part of what makes the AquaVeil unique. For this reason we don’t have options.

How easy is it to install an AquaVeil®?

Theres a technical knowledge required for the installation so we install it. Our engineers have the technical know how to install. That said it’s a very neat process with very little mess and quite often is an addition to a finished building. We arrive with a set on mechano parts, erect, fit out and commission with a finished working water feature.

Technical questions?

Does the AquaVeil® need a permanent water supply?

No, the AquaVeil is normally filled and topped up with water manually. Automatic water top up can be installed but this requires special water feeds.

Does the AquaVeil® need foul drainage?

No, with manually filling and topping it doesn’t need drainage.

What electrical work needs to be done?

There are just three devices that need power and connection. The water wall pumps, (that makes the unique water patterns), the filter pump and the lights.

Does the AquaVeil® have water splash?

Minimal. With extensive testing over 3 years we have designed the mesh and water delivery system so the reservoir catches 99% of the water, with just the odd speck that can go outside it.

Does the installation make any mess?

No. As its all premade off site with no manufacturing on site. We have a set of parts and we simply bolt and fix the parts together. It’s a very cleaver design so it finishes looking like a piece of artwork.

Does restricted access mean a small AquaVeil®?

No. Incredibly AquaVeils® unique design utilises a special flexible mesh, which can be coiled up and moved as a small piece along with all the individual parts through narrow accesses. Once moved, large water walls can then be created in the space.

What work do I have to do for the AquaVeil®?

In simple terms we just need a concrete foundation, structural wall to fix it back to and the electrical supply / connections.

How to maintain AquaVeil®

What stops the water going green?

We have a dedicated aftercare pack with a special biocide that’s safe for humans and animals. Simply pouring this into the water, testing the level keeps the water feature looking great and stops it going green.

Any other maintenance?

Working with the chemicals the AquaVeil® has a built in filter system. The filter is simply removed, washed and refitted. depending on the location this is typically done once a month. Although AquaVeil® is self contained the water evaporates so it needs to be topped up and occasionally its a good idea to empty and fill with fresh water. For peace of mind on the last day of installation we explain how to look after your AquaVeil®

Do we offer free technical help?

Yes. Even though we provide a dedicated manual for your specific AquaVeil® we are on the end of the phone to help at any time. Any questions whilst looking after the water feature you can call us for free and our expert technicians will guide you though any question you have.

I'm interested what happens next?

What price does The AquaVeil® start at?

The Enigma starts at £10,000 plus vat for the design, manufacture and installation, including everything from lighting, filtration and aftercare pack. This is typically for 1.8m high x 1m wide depending on where you are in the country. Although a larger AquaVeil® costs more, the price per m2 comes down significanly as you increase from the minimum size. When they get very large the price goes back up. With this all in mind its worth getting a quote, theres no obligation to take it any further.

How do I get a quote?

Just email sales@AquaVeil.co.uk, complete the website contact form or simply ring us on 01284 834 834. All we need is the height and width of water wall you would like and the address of where its being installed. Within 2 days you will have a full quote and proposal. Any questions just give us a call

What is the process from ordering an AquaVeil®?

  • On deciding to go ahead.
  • You sign our order form & pay a deposit
  • We provide an outline drawing for you to approve
  • We design and manufacture the AquaVeil®
  • We speak to your builder and electrician every step of the way
  • We install the AquaVeil®
  • We explain all the electrical connections with your electrician
  • We explain how to look after it, provide a manual and leave you with the aftercare pack.
  • You sit back, relax and enjoy the beauty of your new addition.

It is the most amazing piece I have ever purchased. This is better than what I had expected and really has the WOW factor. I want to thank Mike and Steve for the professional service that they provided throughout.

Ashwin Bedi

The guys were absolutely fantastic throughout the whole process, from initial enquiry right through to coming and fitting! We absolutely love it.

Emma and Paul

From the very first telephone conversation Mike and Steve were super helpful. They quickly understood our requirements, provided helpful advice to complete our design, created clear design & operating documents and worked a small miracle to meet our deadline.

Jen Allsop

The AquaVeil® has added a wow-factor to my restaurant. The water feature at the Royal Nawaab goes a long way to helping us to achieve that sense of distinctiveness.

Mr Mahboob Hussain

I am very happy with my fountain, it is a focal point of my Court Yard. It is relaxing in its sight and sound, symbolises relief of any life situation. It is clear and salubrious, ever refreshing; In the evenings it is spectacular and fantastic.

Naseem

The look of it provides a fantastic calm feel to the garden, we have it on most evenings as its just lovely to see in the background. Brilliant service from start to finish, absolute perfectionists!

Emma and Paul

It brings a real sense of grandeur to the space as customers are greeted by a towering wall of water. The presence of the AquaVeil® adds to the overall experience for my customers; it gives them a talking point, something to photograph and share.

Mr Maboob Hussein

The installation was completed on time and the site was left really clean and tidy. First class customer service. We love our water wall, it blends beautifully into our garden and gets compliments from every visitor. Thank you Tills Team!

Jen Allsop

Overall I can say it is outstanding and very mesmerising. THANK YOU to these guys who installed it with perfection & precision. On top of being skilful they were very hard working, caring, polite, helpful and considerate.

Naseem

In association with the Water Feature Specialists

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